The best service with the fairest conditions
Orders
For best service, please specify complete item information regarding description, quantities, sizes, part numbers, and special instructions. If a reference is made to a previous order, include the date and our invoice number to expedite processing. Prices quoted are in U.S. dollars, and standard terms apply with approved credit. COD shipments can be arranged. We accept American Express, Master Card, or Visa for full payment.
Return Good Authorization
Material cannot be returned without prior approval, and a Return Goods Authorization is issued. Such authorization is good for 30 days for the return of material. If the resulting problem is our fault, we will gladly issue appropriate credits. If the fault lies with the customer, we will do everything to minimize expense or loss. However, we reserve the right to make reasonable charges for handling and restocking. Special order items are not returnable.
Return Good Authorization &
Warranty
Valley Industrial Rubber Products Co., Inc. (“Valley”) warrants its products to be free from defects in material and workmanship. Valley’s obligations and the Buyer’s remedies under this warranty with regard to a defective product are exclusively limited to our option to repair or replace any part or parts of said products which shall be returned to us within six (6) months from the date of original delivery, with transportation charges prepaid, and which our examination discloses to have been defective. This is our sole warranty.
VALLEY MAKES NO OTHER WARRANTY OF ANY KIND WHATEVER, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THAT EXCEED THE AFORESTATED OBLIGATION ARE HEREBY DISCLAIMED BY VALLEY AND EXCLUDED FROM THIS AGREEMENT. Valley neither assumes nor authorizes any persons to assume for it, any other obligation in connection with the sale of Valley’s products. VALLEY SHALL IN NO EVENT BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. This warranty will be void in the event of (a) improper use of the product or (b) if the product is repaired or altered by anyone other than us. This warranty is non-transferable.
Valley Industrial Rubber Products Company, Inc. reserves the right to change the terms and conditions of sales without notification.